Cookies Policy

Date: 10/2/2022

To ensure the proper function of our website, we use cookies, small text files that are stored on your computer or mobile device when you visit our website. These files do not harm your device, and do not contain malicious software. Information relating to the terminal visiting the website, including preferences and behavior, are stored inside cookies but that does not mean we can always identify you.

Except for necessary cookies, we will always ask for your consent before placing them on your computer.

Our website uses the following types of cookies:

1. Necessary cookies

These cookies are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer.

2. Performance and Analytics cookies

For performance monitoring purposes, we use cookies to collect information about the use of our websites by visitors with the aim of meeting more visitor needs, improving the content of our websites, and making our websites easier to use.

3. Advertisement

We use third-party cookies which may be used to serve personalized ads, or for marketing and research purposes. These cookies do not collect or store data related to your identity.

How we protect your data

Our company has taken all necessary and recommended organizational and technical measures to ensure the security, protection, and confidentiality of your personal data, including protection from accidental or malicious processing, theft, or accidental loss. Our company has implemented appropriate business systems and procedures, and security procedures, restricting access through technical and physical measures. Access to your data is limited to authorized persons who handle the information under full confidentiality and as part of the performance of their duties.

These measures are subject to regular review.

In the event that we use third parties to process your personal data, this is done strictly according to written instructions, and third parties are contractually bound by confidentiality agreements and the obligation to implement appropriate technical and organizational measures to ensure the security of the data to which we allow them access.

You can find more information in our Privacy Policy here.

Blocking and deleting cookies

If you wish to block or delete cookies from your computer, you can do so through your browser’s settings. For more information:

- Google Chrome

- Microsoft Edge

- Mozilla Firefox

- Apple Safari

Your rights as data subject

Your rights as a ‘data subject’ include the following:

- The right to be informed. Our company is transparent in informing you about our use of your personal data and your rights over them. You can contact us at any time, so we can answer your questions.

- The right of access. You have the right to ask us, at any point, for access to your personal data, to learn and control the legality of the processing activities. Requests of access will be responded to within one (1) month from receiving your request.

- The right to rectification. You have the right to request the correction of inaccurate or incomplete personal data.

- The right to erasure. You have the right to request that we erase personal data about you, without undue delay, when there is no lawful basis for the continuation of processing and storage of your personal data.

- The right to restrict processing. You can exercise your right to restrict the processing of your personal data, if the data’s accuracy is contested, as an alternative to erasure in the circumstances that the processing is unlawful, where you need the data for legal claims but it is no longer required by us, or whilst a decision on an objection to processing is pending.

- The right to data portability. You have the right to request your data to be provided in a structured, commonly-used and machine-readable format, and to transfer your data to another party (e.g. service provider). This applies to personal data for which processing is based on your consent and the processing is carried out by automated means.

- The right to object. You have the right to object to processing based on the lawful basis of the legitimate interests of the controller, or of a task carried out in the public interest or in the exercise of official authority vested in the controller.

- Rights in relation to automated decision-making and profiling.

To submit a request regarding your personal data, you can contact us through one of the following options:

Anemos Luxury Grand Resort

- Post: Kavros Apokoronou – Georgioupolis, 73 007 Chania – Crete, Greece

- Telephone: +30-28250-62550

- E-mail: dataprotection@anemosresort.gr

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Hellenic Data Protection Authority, via their website at www.dpa.gr or by telephone at +30-210 6475600, or write to them at:

Data Protection Authority Offices
Kifissias 1-3, 115 23
Athens, Greece

Reviews to the present Privacy Policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

We will update the version number and date of this document each time it is changed.